See what’s possible with
RCS for Business.

Browse customer success stories, practical guides, and industry insights to help you get more from every message.

Success stories
FAQs

Nespresso serves up engaging conversational campaigns

20x increase in message volume

Clarins earns 10x higher engagement

10x higher engagement than industry standard

Aetna helps make health care simpler to navigate

2x higher click-through rates compared to traditional text messaging

Frequently Asked Questions

What does RCS mean?

RCS stands for Rich Communication Services. It’s a modern industry standard for messaging that enables more dynamic, interactive, and secure conversations than SMS and MMS.

What is the difference between RCS and RCS for Business?

Both RCS and RCS for Business support rich media, interactivity, and branding. However, RCS for Business is specifically designed to help companies send branded interactive messages to customers for marketing, support, and sales. RCS for Business also enables user-initiated conversations. Brands can add a message button to their business listings on Google Search, Google Maps, and other Google surfaces to make it easier for customers to get in touch.

How does RCS for Business work?

Businesses must use a partner or messaging aggregator to connect with a carrier and send and receive rich media messages. Visit our Find a partner page to browse available partners and get more information.

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See what’s possible with
RCS for Business.

Customer Success

Frequently Asked Questions

What does RCS mean?

What is the difference between RCS and RCS for Business?

How does RCS for Business work?

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See what’s possible with RCS for Business.

Customer Success

Frequently Asked Questions

What does RCS mean?

What is the difference between RCS and RCS for Business?

How does RCS for Business work?

Ready to get started?

Subscribe to our newsletter.

See what’s possible with
RCS for Business.