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Customer success
Discover what’s possible with
RCS for Business
Read how RCS for Business has helped other brands drive more powerful and personalized customer conversations.
All success stories
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Axis Bank
Axis Bank chats its way to growth
Axis Bank
Axis Bank deployed an RCS for Business chatbot, resulting in 45% cross-sell opportunities and more than 2,000 new users.
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BigHaat
BigHaat reaches farmers with the right messages
BigHaat
With RCS for Business, BigHaat improved return on spend by 103% and gained a 3x lift in click-through rates at a third of the cost.
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Casas Bahia
Casas Bahia increases ROI by 6x
Casas Bahia
Casas Bahia ran an RCS for Business campaign that drove 1.6x more conversions and 6.2x higher ROI than other channels.
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Clarins
Clarins earns 10x higher engagement
Clarins
Using RCS for Business, Clarins ran campaigns with interactive messages, achieving 10x higher engagement than industry standard.
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ENGIE
ENGIE sees 3x account reactivation
ENGIE
Using RCS for Business, ENGIE saw 3x more accounts reactivated compared to SMS, a 75% open rate, and a 17% click-through rate.
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Extramarks
Extramarks earns top ROI
Extramarks
With RCS for Business, Extramarks used a strategic omnichannel campaign and saw 2x higher ROI.
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LA Rams
Los Angeles Rams score big on fan connection
LA Rams
Using rich media to drive ticket sales and fan engagement, the team saw up to 70% lift in engagement, a 60%+ increase in ticket sales, and improved CTR.
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Nespresso
Nespresso uses messaging to personalize shopping
Nespresso
Looking to boost engagement, Nespresso ran a holiday RCS for Business campaign, achieving a 25% uplift in purchase intent.
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